Qatar Airways Reservation & Ticketing Agent Job Recruitment

Qatar Airways – Welcome to a world where ambitions fly high, from experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.  We take pride in our people- a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. Qatar Airways Reservation & Ticketing Agent Job Recruitment as follows;

Job Title: Reservation & Ticketing Agent 
Job Ref.: QR18429
Location: Lagos
Job Function: Commercial
Employment Type: Full Time – Permanent

About the Job

  • In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.

Accountabilities

  • Makes and confirms reservations for passengers
  • Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions
  • Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
  • Issue tickets quoting correct fare to reduce passenger complaints and debit notes
  • Advise of changes in flight plan or to cancel passenger reservations
  • Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
  • Initiate and promote QR product to generate the revenue
  • Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
  • Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
  • Issuance of MCO’s and refunds’ process lost tickets and time barred tickets
  • Plans route and computes ticket cost, using schedules, rate books and computer
  • Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
  • Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines

About you

  • To be effective in this role, you will need a Trade or Vocational Qualification combined with a minimum of two years of job-related experience.
  • Completion of the IATA Amadeus Certificate is an advantage. 
  • You will need excellent communication skills, thorough knowledge of fare construction and ticketing along with the ability to work under pressure with minimal supervision in a high-pressure environment.

Remuneration
We offer competitive compensation and benefit packages.

Application Closing Date:
12th September, 2018.

Click here to apply online

Note

You will be required to attach the following:

  • Resume / CV
  • Copy of Highest Educational Certificate
  • Copy of Passport

Guaranty Trust Bank Internship Programme 2018 Recruitment

United Bank for Africa (UBA) Latest Job Recruitment (3 Positions)

MTN Nigeria Latest Job Recruitment (8 Positions)

Airtel Nigeria Latest Job Recruitment (5 Positions)

Deloitte Nigeria Latest Job Recruitment (6 Positions)

General Electric Nigeria Latest Job Recruitment (17 Positions)

Flour Mills of Nigeria Latest Job Recruitment (2 Positions)

Nigeria Stock Exchange Latest Job Recruitment (8 Positions)

Airtel Nigeria Latest Job Recruitment (3 Positions)

The Technical University Ibadan Fresh Job Recruitment (6 Positions)

MainOne Cable Company Latest Job Recruitment (13 Positions)

Access Bank Plc Latest Job Recruitment (3 Positions)

MTN Nigeria Latest Job Recruitment (7 Positions)

FirstBank of Nigeria Latest Job Recruitment (3 Positions)

UNICEF Nigeria Latest Job Recruitment (6 Positions)

Petrok Oil and Gas Services Latest Job Recruitment (6 Positions)

Ericsson Nigeria Latest Job Recruitment (3 Positions)

Julius Berger Nigeria Latest Job Recruitment (7 Positions)

Post Your Thoughts